Out and About in Madrid

When planning meetings and tours you think of every detail from food to transportation, but do you get stuck on how to assist your disabled or physically challenged clients when it comes to moving from place to place?  When you’re planning travel for clients with a disability or access issues, it’s important to know that their needs can be met in the destination they are traveling to.
Madrid is a top destination, offering everything from art, leisure and sports, restaurants, shops and green spaces. There are so many places to go, so many things to do… And the city continues to improve its accessibility provisions so that all visitors can make the most of their trip to the Spanish capital.
Madrid has an extensive, public transportation system that is wheelchair accessible.
At Adolfo Suárez Madrid-Barajas Airport, travellers with a disability or reduced mobility can request special assistance. This requires booking 48 hours in advance, to do so call 902-404-704 or (+34) 91-321-10-00 and informing the operator of their needs.
RENFE has a personalized service for disabled passengers called Atendo.
Nearly 60% of Madrid underground network stations are accessible for people with disabilities.
All Madrid buses operated by Empresa Municipal de Transportes are fully accessible.
Asociación Eurotaxi de Madrid has wheelchair accessible cars that will take disabled passengers at no extra charge.
There are car parks in Madrid with a number of places for disabled drivers. Check this guide for details.
Madrid offers a large array of hotels that are working to improve their accessible facilities and services.
Use this general guide to find descriptions of the amenities and facilities for disabled guests in hotels, bed & breakfasts, youth hostels and boarding houses.
Too overwhelmed with all the options? Just don’t have time to add that task to your plate. The contact a representative at the Madrid Convention Bureau and they will be more than happy to assist you in making sure your client has the best experience possible. For more information on Madrid and other available activities, please visit: http://www.esmadrid.com/mcb/en/


Juanita E. Gaynor is a seasoned professional in the event industry and the President & CEO of EABJ Consulting & Event Management, a full service special event and meeting management company that designs innovative event solutions for small to large businesses, associations, community benefit and non-profit organizations. Ms. Gaynor started blogging actively in 2010 and writes industry specific pieces for i-Meet, the online business community for people who plan meetings and events; and various other clients, sharing her expansive knowledge of the industry. Feel free to connect with Juanita on LinkedIn and Google+


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